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After-Sales Service details
Warranty
At NlvO,we provide lyear warranty for any machine of us. During the period of warranty, the defective part willbe repaired or replaced free of charge, in case the defect of material or workmanship has occured with spareparts in normal operation at our discretion.
Spare parts
NlvO maintain an extensive and high quality spare parts inventory for every of our equipment. From the smallbearing to the complex circuit board, world Equipment is committed to having all parts on hand to keep yourproject running. Welcome submit your spart parts request, list product name, model, equipment serial numberdescription of required parts.
Uptime Solutions
lo expedite delivery time for our customers, booking of vessels are made way in advance, toaether with theproduction department to optimise resources with the extra hours involved in order to complete the productionso as to be ahead of schedule.
Field Service
NIvO provides our customers with a single point of contact and accountability for product support fromtelephonic, e-mail and web-based inguiries to the dispatch of field engineers and technicians for on-siterepairs.
Training
NIVO program adopts a competency-based training approach. Classroom teaching and hands-on practice-oriented training combine to enhance the learning of concepts and acquisition of technical skils. This will aidthem in operating our machines, pick up, drill and upgrade their skils for proper operation, maintenance andbreakdown repair.
System pressure | 16MPa |
Fuel capacity | 190L |
Hydraulic oil capacity | 125L |